Pet Supplies
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Fast, Reliable, and Tailored Fulfillment for the Pet Industry
Specialized handling for pet products
A wide range of pet goods, including toys, treats, supplements, grooming supplies, pet accessories, and furniture, is carefully managed so each item is stored, packaged, and shipped with precision.
Flexible solutions for seasonal demand
Operations scale quickly to handle busy periods, seasonal surges, new product launches, or promotional spikes without sacrificing service quality or delivery speed.
Focus on customer satisfaction
Fast, accurate order fulfillment and quality packaging help build trust and loyalty with pet parents who expect only the best for their pets.
About Our Pet Supplies Fulfillment Service
Managing pet products takes more than standard logistics. Pet toys and accessories can be fragile, while pet food products require secure and compliant storage. Bulky items, such as furniture and grooming supplies, need careful handling. Delays or mistakes can frustrate pet parents and hurt your reputation.
River Plate Inc. offers a comprehensive pet products fulfillment solution tailored to the needs of the pet supply industry. From subscription box fulfillment to retail fulfillment for pet stores and ecommerce channels, we help you manage inventory, track goods across multiple platforms, and handle returns management with ease.
Our experienced team ensures that every order is picked, packed, and shipped with accuracy and care, maintaining strong customer service and ensuring that supply chain operations run smoothly.
With fulfillment centers equipped to handle everything from small pet accessories to large equipment, we support pet supply brands with reliable shipping, transparent tracking, and tailored solutions that keep your customers coming back.
River Plate Ecommerce Fulfillment Center Helped Me Make Order Fulfillment Easy and Hassle-Free
“Our company has been working with them for years now, and they’re wonderful to work with. Communicative and they always go the extra mile to make sure our orders go through fulfillment seamlessly.”
Our Pet Supplies Fulfillment Process
Managing pet supplies presents unique challenges, from handling fragile pet accessories to ensuring pet food products remain fresh and compliant. Our process is designed to handle these needs seamlessly, while supporting your business growth and delivering the kind of customer service that pet parents expect.
Step 1
Assess Your Inventory and Needs
We begin by reviewing your entire product catalog, including details such as dimensions, weight, expiration dates, storage conditions, and seasonal demand trends. This enables us to identify which items require temperature-controlled storage, which pet toys or accessories require extra protective packaging, and which products are likely to experience increased demand during holidays or promotional periods.
Step 2
Build a Fulfillment Plan
Customized plans are created for warehousing, inventory management, and order processing. This includes designating specific storage areas for pet food products, establishing clear protocols for packaging grooming supplies and pet accessories, and setting up systems that support fast, accurate order fulfillment with minimal errors.
Step 3
Integrate With Your Platforms
We connect directly with your sales channels, whether you sell through your website, marketplaces, pet store distributors, or subscription box services. This integration ensures that inventory is synced in real-time, orders are processed immediately, and your supply chain remains efficient without bottlenecks.
Step 3
Pick, Pack, and Ship With Care
Our team carefully picks each product, ensuring fragile pet toys and accessories are correctly handled and packaged to prevent damage. We adhere to industry best practices for pet food fulfillment, including maintaining optimal storage conditions. Custom packaging options, branded inserts, and special instructions can also be applied at this stage to boost customer satisfaction.
Step 3
Provide Real-Time Tracking
Real-time inventory and order tracking are provided for both you and your customers. This visibility helps build trust with pet parents who rely on quick, reliable shipping and accurate delivery updates.
Step 3
Optimize Continuously
Regularly review performance data, manage returns to reduce waste, and adjust your program based on customer feedback. This ongoing improvement process helps your pet supply business stay competitive and ensures your fulfillment partner continues to support your growth.
Why Trust Us With Your Pet Supplies Fulfillment Needs
Industry Expertise
We bring deep knowledge of the pet supply industry, including experience with pet food products that require careful handling and compliance, pet accessories that need protective packaging, and grooming supplies that must meet specific safety standards. Our team stays updated on industry regulations, so you never have to worry about missing compliance requirements.
Scalable Solutions
Your business doesn’t stand still, and neither do we. We quickly adapt our fulfillment services to meet seasonal spikes, rapid growth, or new product launches, whether you’re sending individual orders or managing subscription box fulfillment programs. Our goal is to provide seamless scalability that keeps your supply chain moving.
Quality Control
Every order undergoes strict quality checks at every stage, from picking to final packing. We verify quantities, inspect packaging integrity, and monitor for errors, thereby reducing the likelihood of damaged goods or incorrect shipments. This focus on detail leads to fewer returns and higher customer satisfaction.
Integrated Systems
Our technology seamlessly integrates with your e-commerce platforms, retail systems, and wholesale channels, synchronizing inventory and orders in real-time. You gain clear visibility into every step of your supply chain, from warehouse to doorstep, which improves efficiency and customer service.
Customer-Focused Service
Pet parents expect dependable delivery and excellent customer service. Our team goes beyond basic fulfillment by offering responsive support, quick problem resolution, and a dedication to ensuring every customer gets the right product, on time, in perfect condition.
Ready to Get Started?
About Us
River Plate Inc. was founded in July 1992 as a husband-and-wife team operating out of a small Los Angeles office, coordinating freight logistics across Southern California. Through word of mouth, we built trust with clients seeking reliable warehousing and distribution services.
Over the years, we’ve grown into one of the leading providers of comprehensive logistics solutions, which include kitting services. Our commitment to excellence ensures that each project is handled with precision and care, consistently meeting the unique needs of our clients.
At River Plate Inc., we also take pride in our personalized approach, treating each client as a valued partner. Our dedicated team works closely with you to understand your specific requirements and delivers tailored solutions that drive success. With decades of experience and a focus on customer satisfaction, River Plate Inc. is your trusted partner for all your kitting and logistics needs.
Here Are the Integrations We Offer
Ecommerce Platforms
Marketplaces
Order Management System (OMS)
Point of Sale System (POS)
Customer Relationship Management (CRM)
What Clients Have to Say About Our Kitting Services
“I very much enjoy my professional relationship with Riverplate Inc. They are a dependable partner that provides warehousing, pallet setup, and distribution services. The rates are competitive and the services are timely, accurate, and reliable. They show an interest in my business and consistently provide insights and assistance. I highly recommend Riverplate.”
“I just wanted to express my gratitude for your commitment in supporting FGV America’s warehousing and fulfillment needs. Your efforts play a crucial role in maintaining our reputation for exceptional service. Efficiency in processing and accuracy in inventory management are just a couple of your organization’s main qualities we appreciate most.”
What You Get With Our Pet Fulfillment Center
Working with the right fulfillment partner makes all the difference in keeping your customers happy and your business running smoothly. Here’s what you can expect when you choose us to handle your pet products fulfillment needs.
Safe Storage and Warehousing
Our facilities are designed to handle a wide range of pet products, including temperature-sensitive pet food products that require careful storage. We maintain strict safety and cleanliness standards to keep your items secure and compliant with industry regulations.
Flexible Inventory Management
Real-time visibility into your inventory, with seamless updates across your ecommerce, retail, and wholesale channels. This makes it easy to manage seasonal shifts, restock quickly, and prevent stockouts.
Accurate Pick and Pack
Our trained team picks, packs, and ships every order with precision. Fragile pet accessories and toys are packaged securely, grooming supplies are handled with care, and pet food fulfillment follows best practices to maintain freshness and quality.
Custom Packaging Options
We offer branded inserts, promotional materials, and packaging options tailored to the pet industry, helping you elevate your unboxing experience and strengthen your connection with pet parents.
Returns Handling
We process returns quickly and accurately, restocking products as needed and minimizing waste. Our returns management system improves turnaround time and helps protect your customer relationships.
Frequently Asked Questions
What types of pet products do you handle?
We work with a broad range of products, including pet food, treats, toys, grooming supplies, supplements, bedding, and accessories. Each product type is stored according to its specific requirements, with safety, cleanliness, and compliance as top priorities.
Can you handle products with expiration dates or batch tracking needs?
Yes, we manage products with expiration dates, lot codes, and batch tracking requirements. Our system ensures proper rotation, traceability, and compliance with industry regulations.
What support do you provide during onboarding?
We assign a dedicated account manager to guide you through the onboarding process, including product catalog setup, system integration, and testing, to ensure a smooth transition without disrupting your current operations.
How do you handle customer service issues related to orders?
Our team can work with you to manage customer service requests, including order status updates, delivery questions, and returns processing, providing quick resolution to protect your brand reputation.
Do you offer kitting or bundling services for promotions?
Yes, we provide kitting and bundling services, assembling multiple SKUs into promotional packs or subscription boxes according to your requirements, and applying custom packaging or inserts if needed.
What happens if an item is out of stock?
We will notify you immediately and update inventory data across all channels. Our team can help you set up backorder or preorder processes to ensure your customers stay informed and satisfied.
Can you customize packing slips or invoices?
Yes, we can include branded packing slips, customized invoices, promotional inserts, or personalized notes to enhance the customer experience and reinforce your brand.
What is your process for handling high-value or fragile items?
We have specialized packing materials and protocols for fragile, high-value, or delicate items, which reduce the risk of damage and ensure they arrive safely to your customers.
Can you support subscription box fulfillment?
Absolutely. We specialize in custom packing for recurring shipments, including personalized pet items, branded inserts, and scheduled delivery timelines.
Can you help with compliance labeling for different regions?
Our team stays updated on regional packaging and labeling regulations for pet supplies and can apply the necessary compliance labels to ensure your products meet state, federal, and international standards.