Brands today sell across multiple channels: online marketplaces, retail partners, wholesale accounts and many more. Each channel has its own operational demands. Our omnichannel fulfillment services are created specifically for these purposes: centralize inventory and order processing, providing a single workflow that connects all sales channels.
Orders are coordinated in real time, whether they come from your e-commerce store, Amazon or physical retail partners. This reduces stockouts and prevents overselling across every channel. Inventory visibility and synchronized systems give your team control over stock allocation, while automated routing guarantees that orders reach the right destination efficiently.
Scalable fulfillment infrastructure adapts to seasonal spikes, promotional campaigns and expanding product lines without compromising delivery time or accuracy. With our omnichannel fulfillment, your supply chain becomes a competitive advantage.
Manage inventory, orders, and returns across retail, wholesale, and ecommerce platforms with seamless synchronization.
Deliver accurate and timely orders whether they originate from your online store, marketplace listings, or physical retail locations.
Leverage flexible logistics networks designed to adapt to diverse channel demands and fluctuating customer needs.
Managing multiple sales channels can feel overwhelming. Keeping inventory synced, meeting delivery timelines, and satisfying customers is no small task. For instance, one delayed order can lead to lost trust or negative reviews.
That’s why our omnichannel fulfillment services are built to simplify the process. Using advanced tools, we make sure to connect your ecommerce, marketplaces, and physical stores into one efficient system. Real-time inventory visibility ensures you never oversell or run out of stock unexpectedly.
Our strategically located fulfillment centers also help reduce shipping times. Imagine your orders reaching customers faster while keeping costs under control. We also provide flexible fulfillment options, so whether you’re shipping to retail partners or directly to buyers, we’ve got you covered. With a focus on seamless integration and tailored solutions, we help you exceed customer expectations. Let us handle the logistics while you focus on growing your business.
“Our company has been working with River Plate for the past 5 years and they have always gone above and beyond for us. They are very knowledgeable and experienced within the 3PL industry. They have handled everything for us – from fulfillment, to warehousing, distribution, QC, kit assembly – you name it. They are patience and understanding and have helped us solved so many random, last minute issues flawlessly. We highly recommend them!”
Here is our omnichannel fulfillment process in more detail.
Initial Consultation and Needs Assessment
We begin by understanding your unique requirements across all fulfillment channels. We tailor a solution that aligns with your business goals regardless of whether you’re managing ecommerce, retail, or wholesale operations.
Inventory Synchronization and Integration
Then, we sync inventory levels across all platforms by using advanced tools. This ensures inventory visibility, prevents overselling, and maintains accurate stock counts in real time.
Custom Fulfillment Program Setup
Every business has unique needs. We design a fulfillment process that aligns with your omnichannel logistics, which ensures smooth operations from order placement to delivery.
Order Processing and Channel Coordination
Orders are processed based on their origin—whether from a physical store, marketplace, or ecommerce platform. Our system ensures accurate and timely omnichannel order fulfillment for all sales channels.
Real-Time Tracking and Updates
We provide real-time updates on orders, shipments, and inventory management. This transparency helps you monitor your fulfillment operation and ensures you’re always informed.
Ongoing Optimization and Support
Our work doesn’t end with order delivery. We continuously evaluate and refine your omnichannel fulfillment solutions to meet changing customer expectations and ensure long-term success.
With over 30 years in logistics, we understand what it takes to deliver a successful omnichannel fulfillment strategy. From adapting to the rise of ecommerce fulfillment to supporting modern omnichannel retailers, we’ve been at the forefront of industry evolution.
No two businesses are alike, and we know that. Whether you need a unique omnichannel approach for multichannel fulfillment or flexible fulfillment options, we craft solutions that align with your specific needs and goals.
Integration should feel effortless. Our systems connect seamlessly with your platforms, ensuring a smooth customer experience across channels. This unified omnichannel strategy keeps your operations efficient and your customers happy.
Growth is exciting—but challenging. We’ve designed our solutions to scale with your business, which ensures operational efficiency as your fulfillment needs expand. Whether you’re a small startup or a growing retailer, we’re ready to adapt.
Your customers expect speed, accuracy, and convenience. We prioritize delivering exceptional service through every step of the process, which ensures a flawless customer experience. When your customers are satisfied, your business thrives.
River Plate Inc. has been a trusted name in logistics and omnichannel fulfillment for over 30 years. Founded in 1992 as a small, family-run freight coordination business in Los Angeles, we’ve grown into a leading 3PL provider. Our journey has been shaped by listening to our clients and adapting to the evolving demands of omnichannel retail and ecommerce fulfillment.
Today, we offer a wide range of services, from inventory management to warehouse operations, cross-docking, and tailored fulfillment solutions for retail, wholesale, and dropshipping. We believe in combining advanced technology with a personal touch, which ensures a seamless customer experience every step of the way.
With a focus on innovation, efficiency, and scalability, River Plate operates as an extension of your business. We’re here to simplify your supply chain, support your growth, and deliver the operational efficiency you need to thrive in the competitive market.
“Our company has been working with River Plate for the past 5 years and they have always gone above and beyond for us. They are very knowledgeable and experienced within the 3PL industry. They have handled everything for us – from fulfillment, to warehousing, distribution, QC, kit assembly – you name it. They are patience and understanding and have helped us solved so many random, last minute issues flawlessly. We highly recommend them!”
Here is what you can expect from our kitting services.
Managing inventory across multiple channels can be complicated, but we simplify it by centralizing everything in one system. Our technology ensures accurate stock levels, real-time updates, and synchronization between platforms. This reduces errors like overselling or stockouts, which also keeps your operations smooth and efficient.
Our integrations connect your ecommerce platforms, marketplaces, and retail systems into a unified network. Orders, inventory, and customer data flow seamlessly between channels, which results in an effortless fulfillment process. We ensure everything works in harmony regardless of whether you’re selling omnichannel on Amazon, Shopify, or in a physical store.
Precision and speed are at the heart of our fulfillment process. Each order is processed accurately, packaged with care, and shipped on time. We help you build trust and improve customer satisfaction by meeting customer expectations consistently, day in and day out.
As your business grows, your fulfillment needs will evolve. Our scalable solutions are designed to adapt to increasing order volumes, new sales channels, and fluctuating customer demands. With us, you’ll always be ready to expand without worrying about logistical challenges.
Stay informed with real-time updates on inventory, orders, and shipments through our advanced tracking systems. You’ll have full visibility into your fulfillment operations, which supports smarter decision-making and better performance management. Transparency is key to keeping your business agile and efficient.
Our fulfillment center connects to all your sales channels and consolidates inventory and order management into one streamlined system. This ensures that every order, whether from an online marketplace or a retail store, is processed accurately and efficiently. We also provide tools for tracking and reporting, which helps you maintain visibility and control over your entire operation.
Yes, we specialize in managing both B2B and B2C orders. For B2B, we handle bulk shipments with routing guides and compliance requirements. For B2C, we ensure timely and accurate deliveries and primarily focus on packaging and order precision to meet customer expectations.
We use a centralized inventory management system that updates stock levels in real time across all sales platforms. This prevents overselling, minimizes stockouts, and keeps your inventory data consistent. With detailed reporting, you’ll always have a clear view of inventory levels and performance.
Our fulfillment solutions are designed to adapt to your needs as your business grows. Whether you’re adding new sales channels, increasing order volumes, or expanding into new markets, we provide the flexibility and infrastructure to support your growth. Our scalable services ensure you’re never limited by logistics constraints.
Yes, we offer real-time tracking tools that allow you and your customers to monitor orders and shipments. This transparency builds trust and ensures that you can address any potential issues proactively. With visibility at every stage, you’ll have peace of mind knowing your fulfillment process is running smoothly.
Our returns management services include receiving returned items, inspecting them for quality, restocking inventory, and processing refunds or exchanges as needed. We streamline the returns process to minimize disruptions to your operations.
We integrate with leading platforms like Shopify, WooCommerce, and Magento, as well as marketplaces like Amazon, Walmart, and eBay. These integrations ensure smooth inventory synchronization, accurate order processing, and efficient fulfillment. Our goal is to create a unified system that simplifies your operations.
We analyze your shipping needs and negotiate rates with top carriers to find the most cost-effective options. We reduce delivery times and expenses by consolidating shipments and using strategically located fulfillment centers. This allows you to save money while maintaining fast and reliable service for your customers.
With over 30 years of experience, we bring unmatched expertise to your logistics needs. Our tailored solutions focus on streamlining operations to ensure scalability, and delivering excellent customer experiences.
