Value Added Services

Our value-added services enhance your products and elevate the customer experience. From labeling and customization to quality inspections, returns and special packaging, we provide flexible fulfillment solutions for your brand’s needs.

River Plate Inc. handles the details that make a difference. Each item is carefully prepared according to your specifications, while we never lose sight of compliance. Our team’s attention to detail guarantees that every product leaving our warehouse reflects your brand’s quality and professionalism.

With scalable operations and real-time inventory visibility, we integrate these services easily into your fulfillment workflow. Our goal is to help your brand stand out and improve customer satisfaction.

Omnichannel Logistics & eCommerce Fulfillment Experts

Unleashing Value-Added Services for Enhanced Customer Satisfaction

Third-Party Logistics (3PL) companies often offer a range of value-added services beyond traditional logistics and transportation functions. These services aim to provide additional benefits to clients, enhance the overall supply chain, and contribute to customer satisfaction.

Here are some common value-added services provided by 3PL companies:

Kitting and Assembly

Custom Product Bundling:
3PLs can assemble products into kits, bundles, or promotional packages according to client specifications.
 
Assembly Services:
Complex assembly or configuration of products to meet specific customer requirements.
 

Custom Packaging:

Branded Packaging:
Design and implementation of customized packaging solutions, including branded packaging that aligns with the client’s marketing strategy.
 
Sustainable Packaging:
Offering eco-friendly and sustainable packaging options to meet environmental goals.

Returns Management:

Reverse Logistics:
Efficient handling and processing of product returns, including inspection, refurbishing, and restocking.
 
Return Authorization Systems:
Implementing systems to manage and authorize returns seamlessly.

Order Fulfillment:

E-commerce Fulfillment:
Handling the entire order fulfillment process for e-commerce businesses, including picking, packing, and shipping.
 
Subscription Box Fulfillment:
Specialized services for businesses that operate on a subscription model.

Inventory Management:

Cycle Counting:
Regular and systematic counting of inventory items to maintain accurate stock levels.
 
Stock Keeping Unit (SKU) Management:
Managing and optimizing the SKU assortment to improve inventory efficiency.

Specialized Handling:

Temperature-Controlled Storage:
Providing storage and transportation solutions for products that require specific temperature conditions.
 
Hazardous Materials Handling:
Expertise in handling and transporting hazardous or sensitive materials.

Technology Integration

EDI and API Integration:
Seamless integration with clients’ systems using Electronic Data Interchange (EDI) and Application Programming Interfaces (APIs).
 
Advanced Analytics:
Providing clients with data analytics and insights to optimize supply chain performance.

Customer Support:

Dedicated Customer Support:

Offering customer support services to handle inquiries, issues, and communication with end customers.

Real-time Order Tracking:

Providing customers with the ability to track their orders in real-time.

Quality Control and Inspection:

Product Inspection

Conducting quality checks and inspections to ensure that products meet specified standards.

Quality Assurance Programs

Implementing quality assurance protocols to minimize defects and errors.

Global Trade Compliance

Customs Brokerage: Managing customs documentation and clearance for international shipments.

Compliance Management

Ensuring adherence to trade regulations and compliance with international shipping laws.

Product Customization

Configuration Services: Offering services to configure products to meet specific customer needs.

Personalization

Customizing products with individualized features or packaging.

Frequently Asked Questions

We partner with ecommerce businesses of all sizes, from startups to established brands, across various industries. Whether you sell apparel, electronics, or home goods, we have a fulfillment solution for you.

We can integrate with platforms like Shopify, WooCommerce, Magento, and more, which ensures a seamless connection between your store and our fulfillment services.

Yes we do, and our returns management services streamline the process and ensure that returned products are inspected, restocked, or processed according to your preferences.

Our strategically located warehouses and partnerships with top carriers allow us to offer competitive shipping options with faster delivery times.

Yes we do, and our returns management services streamline the process and ensure that returned products are inspected, restocked, or processed according to your preferences.

We use a real-time warehouse management system (WMS) that updates inventory instantly. This reduces errors and keeps you informed about stock levels at all times.

Yes, our fulfillment solutions are fully scalable. Whether you’re launching a new product line or handling seasonal spikes, we’ll adapt to your needs.

Yes, we specialize in big, heavy, and bulky fulfillment and offer customized solutions for products that don’t fit standard shipping options.

We use advanced technology and a multi-step quality control process to ensure every order is picked, packed, and shipped accurately.

Yes, we support international fulfillment services which help you reach customers around the globe with cost-effective and reliable shipping options.

You’ll have a dedicated Client Success Manager to address your needs, resolve issues, and ensure smooth operations.

Yes, we provide kitting and assembly services to bundle products, create gift sets, or prepare subscription boxes tailored to your business needs.

With over 30 years of experience, cutting-edge technology, and a client-first approach, we provide reliable, scalable, and efficient ecommerce fulfillment services designed to grow with your business.

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