Supplement Fulfillment Services
Specialized, Compliant 3PL Fulfillment for Supplement Brands
- Rapid Order Turnaround: We process and ship daily orders with precision to meet modern customer expectations.
- Supplement-Safe Storage: Clean, compliant storage for powders, capsules, softgels, and temperature-sensitive products.
- End-to-End Traceability: Built-in lot tracking and expiry date monitoring for safety and regulatory compliance.
- Subscription and Kit Support: We assemble wellness kits, monthly boxes, and promo bundles.
- Ecommerce Platform Integration: Sync with your storefronts for real-time inventory visibility and automatic fulfillment.
About Our Supplement Fulfillment Services
When you are running a supplement brand, managing inventory is just a piece of the puzzle. You also need to juggle regulations, temperature sensitivity, customer trust, rapid delivery expectations, and many more.
That’s where our nutraceutical fulfillment service comes in. We can help you grow your business by handling the logistics behind the scenes.
We store, pick, pack, and ship vitamins, nutraceuticals, protein powders, capsules, and wellness products with accuracy and compliance. Whether you’re an emerging direct-to-consumer brand or scaling through retail channels, we adjust our services to meet your exact needs.
Our fulfillment centers are optimized for supplements, with climate-controlled zones, lot tracking capabilities, and support for expiration date rotation. We also offer custom packaging, subscription box fulfillment, and value-added services that help your brand stand out.
River Plate Supplement Fulfillment Center Helped Me Solve Complex Challenges
“River Plate Fulfillment is the most knowledgeable, most reliable, honest, industry leading fulfillment center in the nation. I’ve known the River Plate family for years and they have always put their clients first. They offer the best pricing and will go out of their way to ensure orders are fulfilled as quickly and as efficiently as possible. I work in the Logistics industry and continuously recommend River Plate Fulfillment to all my clients who are looking to fulfill shipments. They’re truly the best!” – Dee Petlik
Our Supplement Fulfillment Process
Supplements aren’t typical retail products, because they require special care due to compliance standards, shelf-life considerations, and customer expectations around freshness and quality. Understanding this, we’ve shaped our fulfillment approach specifically around these needs.
Step 1 – Receiving and Thorough Inspection
As soon as your shipment reaches our warehouse, we physically verify quantities, examine packaging, and document details like lot numbers, expiration dates, and batch codes. This is how we guarantee accuracy, compliance, and immediate traceability. |
Step 2 – Safe and Organized Product Storage
Once inspected, your supplements are placed into maintained storage areas, clearly labeled and organized to prevent mix-ups or contamination. For products sensitive to temperature or humidity, we provide climate-controlled spaces, preserving product integrity throughout storage. |
Step 3 – Immediate Order Integration
There’s no need to manually upload orders or worry about syncing data, since we’ve automated the entire process. Orders from your Shopify store, Amazon account, or other online channels flow directly into our fulfillment platform the moment they’re placed. This eliminates manual entry errors and speeds up processing. |
Step 4 – Picking, Customized Packaging, and Double Checks
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Step 5 –Shipping with Continuous Tracking and Support
We work closely with trusted carriers, selecting shipping methods that align with your brand’s priorities, whether domestic or international. As soon as your customer’s order ships, tracking information is immediately shared. Our team also proactively monitors shipment status, solving any potential delays or issues swiftly. |
Each product is verified through barcode scanning technology to guarantee accuracy. Packaging is customized to your instructions, whether you’re using branded boxes, custom mailers, bubble-wrap protection, or special inserts. Before sealing and shipping, each package undergoes a final quality check by our fulfillment specialists.
Why Trust Us With Your Supplement Inventory
Here’s why choosing us gives your supplement brand a competitive advantage:
– Proven Industry Experience
We specialize in supplement order fulfillment, and our track record speaks to that expertise. Over the years, we’ve partnered with a diverse range of wellness companies. Because of this experience, we know how to navigate the complexities of this industry.
– Comprehensive Compliance and Documentation
In the supplement industry, compliance is mandatory. We integrate regulatory compliance directly into our operations. Our team records vital product details, including expiration dates, lot numbers, and batch information. We adhere strictly to FDA and GMP standards, maintaining documentation so you’re always prepared for regulatory reviews or recalls.
– Temperature-Controlled Storage
Our facilities have climate-controlled environments suitable for products sensitive to heat, moisture, or cold, such as probiotics, essential oils, and gel capsules.
– Real-Time, Transparent Inventory Management
You deserve clear, immediate visibility into your inventory, without constantly chasing down reports or updates. Our cloud-based inventory management system gives you real-time insights. You can instantly assess product turnover and anticipate reordering needs.
– Precise Lot Tracking and Expiry Monitoring
We actively monitor crucial product details that impact your business. Each incoming shipment is tagged with lot numbers and expiration data, simplifying recall processes if ever needed. You’ll always know exactly where your products are, when they expire, and how they’re moving through your supply chain.
– Fully Customized Kitting and Subscription Solutions
Supplement brands frequently differentiate themselves through personalized experiences and attractive packaging. To support your brand’s uniqueness, we offer kitting services for everything.
– Exceptional Cleanliness and Operational Standards
Instead of simple warehouse maintenance, supplements demand exceptional cleanliness. We maintain a clean and well-organized facility specifically optimized for supplements.
– Personalized Account Support
When partnering with us, you receive personalized support from an experienced account manager who genuinely understands your products and business goals. You’re never left waiting on generic customer support queues or get automated responses.
About Us
Founded in July 1992 by a dedicated husband-and-wife team, River Plate Inc. started as a humble freight logistics coordinator in a modest Los Angeles office. Serving the Southern California region, we quickly earned the trust of our clients, growing organically through strong relationships and enthusiastic word-of-mouth referrals.
Today, River Plate Inc. has evolved into a premier logistics partner offering comprehensive solutions, with a particular expertise in customized pick and pack services. Our dedication to accuracy and exceptional quality means every order receives careful attention.
We pride ourselves on being more than just a service provider — we’re your logistics partner. Our experienced and committed team invests time into truly understanding your business. With over three decades of logistics expertise and a constant drive for excellence, River Plate Inc. remains committed to your success!
Here Are the Integrations We Offer
We connect with BigCommerce to handle inventory and orders with precision.
Our integration with CS-Cart ensures smooth order fulfillment.
We support Magento for efficient product and order management.
We make order fulfillment easier for OpenCart users.
Our PrestaShop solution simplifies inventory and shipping.
We help Shopify users with fast and accurate fulfillment.
Squarespace stores benefit from our reliable fulfillment services.
We assist Volusion sellers with accurate order handling.
Our services support Wix sellers with easy fulfillment.
WooCommerce users trust us for accurate order processing.
We integrate with Yahoo stores for efficient fulfillment.
Zoey merchants rely on us for precise inventory and order management.
We manage inventory and orders for Amazon sellers, which ensures fast and accurate fulfillment.
Our services help vendors handle direct fulfillment to Amazon customers efficiently.
We streamline FBA restocking to keep your Amazon inventory ready and avoid stockouts.
Our integration with ChannelAdvisor ensures smooth order and inventory management across platforms.
We simplify fulfillment for eBay sellers with reliable inventory tracking and fast shipping.
Etsy sellers rely on us to deliver handmade and unique products accurately and on time.
We support Faire merchants by managing bulk order fulfillment with care and precision.
Our fulfillment ensures fresh and timely delivery for Goldbelly food sellers.
We handle high-volume Groupon Goods orders with efficiency and attention to detail.
Houzz sellers trust us to manage product fulfillment for home and lifestyle categories.
Our OnBuy integration simplifies order handling and improves delivery speed.
We provide accurate inventory management and fulfillment for Overstock sellers.
Walmart Marketplace sellers benefit from our reliable and efficient order fulfillment services.
We manage fulfillment for Wayfair sellers, which ensures timely and secure deliveries.
Wish merchants rely on us for fast and accurate order processing and shipping.
We integrate with AIMS360 to support streamlined inventory management for apparel businesses.
Our services enhance order and inventory accuracy through ApparelMagic integration.
We work with Centra to simplify order fulfillment and inventory tracking for direct-to-consumer brands.
Dear Systems integration ensures smooth inventory control and order processing.
We connect with Extensiv 3PL Warehouse Manager to optimize warehouse and fulfillment operations.
Extensiv Order Manager integration supports efficient order routing and real-time updates.
Linnworks users benefit from our seamless order management and inventory updates.
NetSuite integration helps unify your inventory and fulfillment processes for better efficiency.
We improve order accuracy and streamline workflows with Orderbot integration.
Our integration with PulseCommerce supports real-time inventory management and order fulfillment.
Radial integration ensures smooth processing of high-volume ecommerce orders.
We connect with SPS Commerce to handle complex order fulfillment and inventory needs.
Tradefull integration makes multi-channel inventory management and fulfillment simple.
TrueCommerce users rely on us for accurate order processing and inventory control.
Our Uniware Clearconnect integration supports smooth order routing and inventory updates.
We work with Vin eRetail to streamline inventory management and fulfill customer orders efficiently.
Ware2Go integration ensures fast and accurate fulfillment across your sales channels.
We integrate with Lightspeed Retail to provide accurate inventory tracking and fast order fulfillment.
Our connection with Lightspeed X-Series ensures quicker inventory updates and more efficient order handling.
Keap integration streamlines customer data and order management, which improves the efficiency of our fulfillment process.
Our Salesforce integration keeps customer orders and inventory aligned for accurate and timely fulfillment.
What Clients Have to Say About our Supplement Fulfillment Service
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Dependable and Reliable |
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“Our company has been working with River Plate for the past 5 years and they have always gone above and beyond for us. They are very knowledgeable and experienced within the 3PL industry. They have handled everything for us – from fulfillment, to warehousing, distribution, QC, kit assembly – you name it. They are patience and understanding and have helped us solved so many random, last minute issues flawlessly. We highly recommend them!” – Dara Polyak |
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Flexible and Innovative |
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“Riverplate really helped me get my product packaged and moved in a way I would have never thought to do on my own. Their industry knowledge is bar-none and if they’ll work with you, do it!” – Peter Dulay |
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Exceptional Accuracy |
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“1st of all it’s a nice size building, the parking lot is clean an theres lot of parking, beautiful 360 view. When I walked in, I rang the bell that’s sitting on the deck an I was helped by a gentleman an he was very helpful, I was able to contact the person I was there to see with the help I got. The couple of times I been inside the building, they are polite an helped me deliver the letter to the person I was there to see.💯 I highly appreciate it. An if their excellent with helping a Guess, I can just imagine how great they’re l with their work. Absolutely professional, no doubt about that.👍” – Josue Mendez |
What You Get When You Work With Our Nutraceutical Fulfillment Center
Your choice of fulfillment provider affects your brand’s reputation, customer experience, and overall growth potential. Here’s exactly how our fulfillment center adds value to your dietary supplements business:
– Faster Fulfillment Means Loyal Customers
Customers don’t want excuses, but they expect quick and reliable delivery. We prioritize rapid order processing, offering same-day shipment for orders placed before our cutoff.
– Ecommerce Integration
You shouldn’t have to waste valuable time manually entering orders or dealing with integration issues. Our system integrates with popular e-commerce platforms.
– Transparent Reporting, Real-Time Insights
Knowing exactly what’s happening with your products at all times is critical. We provide real-time reporting through a clear, user-friendly dashboard.
– Storage That Scales With Your Brand
Businesses evolve, and your storage needs will change along with growth or seasonality. Whether your inventory is small and specialized or extensive with hundreds of SKUs, our facilities adjust.
– Packaging That Amplifies Your Brand Identity
Every box you send represents your brand and your values. That’s why we carefully use your custom-branded packaging, special inserts, promotional flyers, or personalized messages for each shipment.
– Simple and Efficient Returns Handling
Returns can easily complicate your logistics if handled poorly. Our returns process quickly assesses each product, categorizes its condition, and promptly updates your inventory.
– Regulatory and Compliance Support
Navigating supplement regulations can be challenging. We proactively manage key regulatory requirements.
– Flexible Logistics
Your logistics provider should adapt smoothly as your business changes. You never have to worry if your fulfillment can keep up.
Additional Services
Wholesale / B2B / Retail Fulfillment
We manage all aspects of wholesale, B2B, and retail fulfillment, which include routing guides, palletized shipments, and compliance requirements. Our services ensure smooth and efficient operations for your supply chain.
Parcel Optimization
Our parcel optimization services focus on reducing shipping costs and improving efficiency. We analyze your packaging, carriers, and rates to provide the most cost-effective shipping solutions.
Kitting and Assembly
From subscription boxes to product bundles, our kitting and assembly services deliver precision and speed. We handle custom orders so you can focus on sales.
Value Added Services
We offer services such as labeling, quality checks, and custom packaging to improve your product presentation and overall customer satisfaction.
Warehousing
Our secure, strategically located warehouses provide flexible storage options with real-time inventory tracking. We ensure your products are organized and ready for quick shipping.
Omni Channel Fulfillment
We handle fulfillment across all your sales channels, which ensures accurate and timely order processing for ecommerce, retail, and wholesale platforms.
Cross-Docking Services
Our cross-docking services transfer goods directly from inbound shipments to outbound deliveries, which reduces total storage time.
Amazon FBA Prep and FBM
We handle Amazon FBA and FBM preparation with services like labeling, packaging, and compliance to meet Amazon’s strict requirements.
Returns Management
Our returns management services handle receiving, inspecting, restocking, and categorizing returned items efficiently to keep your operations running smoothly.
Freight Logistics
We provide reliable freight logistics solutions for domestic and international shipping, which ensures timely and cost-effective transportation for shipments of all sizes.
Inventory Management
Get real-time insights into your inventory with our advanced Warehouse Management System (WMS). Reduce errors, optimize stock, and make smarter decisions.
Frequently Asked Questions
We’re flexible. We work with emerging businesses that are preparing for growth and need a fulfillment partner who can scale with them plus with already big brands. There are no strict entry barriers, just a shared goal of operational excellence. If you’re not sure whether we’re the right fit, we’re happy to discuss your current needs.
Yes. Cleanliness and security are top priorities in our operations. Our facilities are cleaned regularly and organized for efficient, hygienic handling of supplement products. We also have security systems, access controls, and strict protocols in place to ensure your inventory is protected. You can trust that your products are stored in a well-maintained environment.
We support bulk orders to retailers, distributors, and B2B partners in addition to individual e-commerce fulfillment. Our team processes wholesale POs, prepares pallets or cartons, and follows your vendor-specific requirements for labeling and documentation.
We do everything we can to minimize damage by using proper packaging and carrier selection. If a product is damaged during shipping, we’ll investigate the cause, file claims with the carrier when applicable, and work with you to resolve the issue. Our goal is to protect both your brand reputation and your bottom line. Customer satisfaction is always a priority.
We use FEFO (First Expired, First Out) to ensure that older inventory is picked and shipped before newer stock. This method reduces product waste and guarantees. Our team monitors expiration dates and alerts you if any items are approaching their limits. You’ll always know what’s moving and what needs attention.
In addition to supplements fulfillment, we work with brands in the nutraceutical, health and wellness, fitness, beauty, skincare industries, etc. Many of these sectors face similar challenges (compliance, freshness, sensitive packaging) and we bring that operational expertise across verticals. If your product is regulated or customer health-focused, there’s a good chance we can do it effectively.
Getting started is simple. Just contact our team and we’ll schedule a quick discovery call to understand your needs. From there, we’ll guide you through onboarding.